WeTek Community Forum

Hard reset

moh26moh26 Posts: 127WeTek Community Member
is there any method to hard reset my wetek core because my wetek core is out of service i try all solution that i find on forum but nothing i can just see the first white screen and after that no thing on screen try all method of recovery

Comments

  • ThrallThrall Posts: 3,321WeTek Support Team
    Contact the Direct Support www.wetek.com/contact

    Best Regards

  • moh26moh26 Posts: 127WeTek Community Member
    i do
  • ThrallThrall Posts: 3,321WeTek Support Team
    Alright, they will help you with a solution

    Best Regards

  • moh26moh26 Posts: 127WeTek Community Member
    Thrall said:

    Alright, they will help you with a solution

    Best Regards

    thx
  • moh26moh26 Posts: 127WeTek Community Member
    no one replay
  • ThrallThrall Posts: 3,321WeTek Support Team
    edited November 2016
    You have to be patient they will reply.
    Can you provide me with your ticket number so i can see what i can do?

    Best Regards

  • moh26moh26 Posts: 127WeTek Community Member
    they have not send me number of ticket
  • moh26moh26 Posts: 127WeTek Community Member
    i just send another request now
  • moh26moh26 Posts: 127WeTek Community Member
    Your request (16301)
  • ThrallThrall Posts: 3,321WeTek Support Team
    edited November 2016
    You need to be patient. There is an 100% sure you will get a reply. if you haven't already.
    Do not worry :) remain patient.
    Best Regards

  • TapalqueTapalque Posts: 31WeTek Community Member
    Same here!
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