WeTek Community Forum

Core not booting

MdekkersMdekkers Posts: 3WeTek Community Member
Hi, my wetek core isn't booting. I get to the whote wetek.Core screen, then black, then loss of signal. I tried to go into recovery mode, but that isn't happening. Same thing, recovery menu never shows. Tried booting with OE and EL - same thing. Tried to reflash with LE, various combinations of counting and letting go of the reset pin before, during, and after the white screen. That changed at one point where the dts logo didn't show. Tried same again to flash with android ote, that just brought the dts logo back. Any other suggestions on how to unbrick this thing?

Comments

  • MC117MC117 Posts: 3,707Administrator - WeTek Community Manager
    Hi

    After turning on the core, you'll see the splash screen and after the screen turning black let it run for 20 minutes.
    It should start working

    Best regards

  • MdekkersMdekkers Posts: 3WeTek Community Member
    Thanks masterchief. I'll try that.
  • MdekkersMdekkers Posts: 3WeTek Community Member
    No joy, same thing...
  • ThrallThrall Posts: 3,321WeTek Support Team
    Can you try a clean install ?

    Download these files
    https://mega.nz/#F!MgZhBbTT!kvie0u1DRitCjgh0rKP4dA

    If you download as ZIP file extract it until you get 3 files listed like this
    - wetekcore-ota-20160721
    - factory_update_param
    - recovery

    Format your SDcard with SDformatter
    https://www.sdcard.org/downloads/formatter_4/

    Copy the 3 files into the SDcard

    After the files are copied follow these steps

    - Disconnect your power supply.
    - Insert the SDcard with the files in your device
    - Underneath your Device, you have an update button. (Small Hole)
    - With the update nail provided in your purchase, press that update button
    - While pressing, connect your power supply now
    - Keep pressing the button for 10 more seconds.

    After the 10 seconds you can release the button and the Core should start installing the OS automatically.

    See if this can solve the problem

    You can also see this video to help you apply the steps i mentioned
    http://tutorials.wetek.com/tutorial/9

    Best Regards


  • franksmythmediafranksmythmedia Posts: 2WeTek Community Member
    20 minutes??? This update is horrible. My core now takes forever to turn on. I had to do a factory reset after the update just to get it to work. It locked up when I tried to reload my apps. Now I am sitting watching a spinning circle for the last 15 minutes. This update has turned my core into a piece of junk. Is it possible to go back to the previous OS and block future updates? If the official OS updates brick my device, can I get my money back? Was there no testing on this crappy OS update? Please guys, fix it fast.
  • ThrallThrall Posts: 3,321WeTek Support Team
    edited December 2016
    @franksmythmedia are you referring to the v.3.0 or the new released v3.0.1 ?

    v.3.0.1 was released today and it has included some fixes that v.3.0 brought.

    You can manually install https://mega.nz/#!bdp0nbrR!TS5xf7TxkoEKVTcGpcHgOmeJ-FOgk2sB3TbWlLdAzc8

    Copy this file to a usb stick, go to we update and select manual update.

    If you want to downgrade you can do the same way, but using this file instead
    http://bit.ly/2afQiH4

    Best Regards

  • franksmythmediafranksmythmedia Posts: 2WeTek Community Member
    I downgraded to 2.0. Then let my core update to 3.01. Upgrade went much faster and did not lock up my core. Will try it out to see how well it works.
  • ThrallThrall Posts: 3,321WeTek Support Team
    Alright, please report any trouble you find in v.3.01

    Best Regards

  • TapalqueTapalque Posts: 31WeTek Community Member
    Same problem as @Mdekkers. Please some tips to save my Core?
  • tong007xtong007x Posts: 1WeTek Community Member
    I downgraded to 2.0. Then let my core update to 3.01. Upgrade went much faster and did not lock up my core. Will try it out to see how well it works.


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