WeTek Community Forum

Keyboard and Mouse is off

HK66HK66 Posts: 1WeTek Community Member
As my Wetek Play 2 box is running some time my mouse and keyboard is off, i have to make an powerreset and it starts again.
Thank you for help!
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  • ThrallThrall Posts: 3,321WeTek Support Team
    If I understand correctly, after some time without interacting with your device, the connected Mouse and keyboard lose their connectivity?

    Are the Mouse and Keyboard connected to normal USB or are they connected to BT our Wireless Dongle (RF)? Can you let me know the model of your keyboard and mouse?
    Can you also let me know how much time the device needs to be idling in order to the nouse and keyboard lose their connectivity?

    Best Regards

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