I have the remote that came with the device and also another remote I bought of ebay as the stock remote has never worked properly.
Neither remotes now register at all with the wetek play.
I have followed wetek's instructions of removing the dongle and plugging in to a PC> that did not work and neither remote worked on the laptop.
I've tried the dongle in every usb port on the device and still nothing.
Has anyone got any suggestions as to what i can try next?
sending this back to Portugal will not be cheap so i want to try everything I can before I do that.