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Sound becomes randomly mute under spdif (3.1)

KitofKitof Posts: 12WeTek Community Member
Big trouble here with latest OTA (3.1). Sound becomes randomly mute for few seconds or few minutes under spdif. Works fine under hdmi.

I suspect an overheating problem because everything works fine after a period of inactivity (few hours), but when the troubles start, nothing improve it (reboot, unplug etc..)

Maybe a faulty WP2 ?

Comments

  • ThrallThrall Posts: 2,908WeTek Support Team
    Can you test if the problem occurs after you use weTV?

    Best Regards

  • KitofKitof Posts: 12WeTek Community Member
    Same under WeTv
  • scorpion61scorpion61 Posts: 9WeTek Community Member
    Hello,
    I have the same problem somtime.
    I found why. The problem come from my Philips android tv.
    To solve it, I just unplug the power of my tv and restart it.
    Then everything goes fine .

  • ThrallThrall Posts: 2,908WeTek Support Team
    Kitof said:

    Same under WeTv

    And if you do wait for a while, when you come back, the same channel works normally?
    And it starts failing over time?

    Best Regards

  • scorpion61scorpion61 Posts: 9WeTek Community Member
    Yes. I think this problem is coming from HDMI CEC. (Philips name it easy link). The Tv has android 4.4.2 and sometime it is very buggy ....
  • ThrallThrall Posts: 2,908WeTek Support Team
    That is strange.
    To be sure you might need to try with a different TV.
    Best Regards

  • KitofKitof Posts: 12WeTek Community Member
    No. I changed cable and tv, with no luck.

    I used Logitech Z5500, maybe some incompatibility with this specific amplifier ?
  • ThrallThrall Posts: 2,908WeTek Support Team
    The only way to know is for you to use another equipment. An AVR for instance.
    If HDMI works well, it may be your spdif interface, your settings or indeed the receiver.
    Try with a different receiver.

    Best Regards

  • KitofKitof Posts: 12WeTek Community Member
    edited August 11
    The receiver works well with other device (even on same input). I'll try to find an AVR, but if somebody could confirm (or not) an issue with Z5500 it will be great ;)

    I will try under OpenElec to exclude a faulty WP2.
  • KitofKitof Posts: 12WeTek Community Member
    With OpenElec, things are better : The issue is still present at the beginning and then the "mute periods" becoming shorter and less frequent until it disappears completely.
  • ThrallThrall Posts: 2,908WeTek Support Team
    You will have to try with a different receiver, to be sure.

    Best Regards

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