WeTek Community Forum

[Tutorial] How to Take a Log on Android

MC117MC117 Posts: 3,707Administrator - WeTek Community Manager
Hello biggrin.png

I'm going to explain how to take a log under Android

These Logs are very important for us, to see what's happening with your WeTek Play.

First, i need you to make a factory reset, sometimes some files are just corrupted, and after a factory reset it solves the issues.
But, if the problem persists after doing a factory reset, we're going to ask for the logs.

So... Just need to follow the pictures smile.png

Screenshot_2015_06_01_15_24_12.png

Go to PlayStore

Screenshot_2015_06_01_15_25_19.png

On the search bar, type

Screenshot_2015_06_01_15_30_27.png

Syslog

Screenshot_2015_06_01_15_30_39.png

Screenshot_2015_06_01_15_30_48.png

Now click on Install

Screenshot_2015_06_01_15_30_55.png

Screenshot_2015_06_01_15_31_00.png

Screenshot_2015_06_01_15_31_07.png

Once finished, let's go back to main menu

Then, go to Apps

Screenshot_2015_06_01_15_31_33.png

Select Syslog

Screenshot_2015_06_01_15_31_42.png

Grant Superuser

Screenshot_2015_06_01_15_31_48.png

Now click on Take Log

Screenshot_2015_06_01_15_31_56.png

Screenshot_2015_06_01_15_32_01.png

After, select ES Explorer, then click on Just Once

Screenshot_2015_06_01_15_32_12.png

Screenshot_2015_06_01_15_32_32.png

Now, just press select to save the log

Screenshot_2015_06_01_15_32_45.png

As you can see it's saved

Screenshot_2015_06_01_15_32_51.png

Now, let's check if the file is there.
Go back to apps menu, and select ES Explorer

Screenshot_2015_06_01_15_33_01.png

As you can see, it's here

Screenshot_2015_06_01_15_33_20.png

Now, open WinSCP

1) Select FTP
2) Type IP, user and Pass
3) Login

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Click on Sdcard

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Just copy the file to desktop, and then upload it on forum smile.png

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And it's done smile.png

Best regards

Comments

  • RaHaRaHa Posts: 14WeTek Community Member
    Why, open WinSCP on an other computer? Use your WeTek.play /.openelec:

    - open Browser
    - open url http://wetekforums.com/
    - login
    - create a post
    - click on "Upload Attachments", third icon from right
    - use FileBrowser or ES File Explorer to select your logdat.zip file
    - replay the post
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