WeTek Community Forum

Stuck on Boot screen after latest OTA update, any ideas guys

dynodyno Posts: 1WeTek Community Member
Hello guys, bit of issue, i updated my core to the latest OTA update.

Upon reboot, i get that it is optimizing apps, then i get to the WeeTek boot screen animation screen and it freezes.

Any ideas on how to fix this?

Thanks!!

Comments

  • ThrallThrall Posts: 3,321WeTek Support Team
    Try the following,

    Download this files:
    https://mega.nz/#F!Y4QzEI5J!sC7CvTLVQFGFHHhEdwFT_A

    Extract it until you get 3 files listed like this (Do not need to be in the same order)

    .zip file
    factory_update_param
    recovery

    Copy them to a formatted (FAT32) SDcard

    After you have copied the files to your SDcard, follow these steps:

    Insert the SDcard with the files in your device.
    Power Off your device
    Disconnect your power supply.
    Underneath your Device, you have an update button (Small Hole)
    With the update nail provided in your package, press and hold that update button
    While pressing, connect your power supply
    Keep pressing the button for 10 more seconds.
    After the 10 seconds, the installation will start automatically.

    You can follow this video to help you apply the steps i mentioned above,
    http://tutorials.wetek.com/tutorial/9

    See if this works.

    Best Regards

  • dmncdmnc Posts: 11WeTek Community Member
    dead link
  • AnimaAnima Posts: 1,906WeTek Support Team
    No need to try all that procedure.

    Just enter recovery mode:

    Power Off your device
    Disconnect your power supply.
    Underneath your Device, you have an update button (Small Hole)
    With the update nail provided in your package, press and hold that update button
    While pressing, connect your power supply
    Keep pressing the button for 10 more seconds.

    Once recovery mode appears select wipe data/factory reset
    Once finished select reboot now.

    Your device will start again, and assume it is the first time booting (takes a bit longer) and will show you the startup wizard.

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